Tuff Love...

It worked:

On Tuesday, Michael Brandon Hill, 20, slipped past school security at the Ronald E. McNair Discovery Learning Academy, a school for pre-kindergarteners to fifth graders. He was armed with an assault rifle and other weapons.

The outcome could have been tragic, but thanks to Antoinette Tuff’s quick thinking, Hill never got past the front office. Even as Hill held her and an officemate hostage, she said she spoke to him calmly and ultimately convinced him to lay down his weapons.
...
Tuff said she started telling Hill about her own life struggles to show him that no problem was insurmountable.

“I told him, ‘OK, we all have situations in our lives,’” she said. “It was going to be OK. If I could recover, he could, too.”

-----------------
Where is the moment we needed the most?
You kick up the leaves and the magic is lost.
They tell me your blue skies fade to grey...
They tell me your passion's gone away
And I don't need no carryin' on

You stand in the line just to hit a new low
You're faking a smile with the coffee to go
You tell me your life's been way off line
You're falling to pieces everytime
And I don't need no carryin' on

Cause you had a bad day
You're taking one down
You sing a sad song just to turn it around
You say you don't know
You tell me don't lie
You work at a smile and you go for a ride
You had a bad day
The camera don't lie
You're coming back down and you really don't mind
You had a bad day
You had a bad day

Well you need a blue sky holiday
The point is they laugh at what you say
And I don't need no carryin' on

...

Sometimes the system goes on the blink
And the whole thing turns out wrong
You might not make it back and you know
That you could be well oh that strong
And I'm not wrong...